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If your payment isn't shown at checkout page, please contact us. We currently accept payment via all major Credit Cards, Paypal, Western Union & Bank Transfer. If it’s after business hours, leave us a clear and detailed message with your full name, phone number, and order number (if available) via email. If you receive an order confirmation email and notice a mistake with the order, please contact us as soon as possible. How do I make changes after my order has been placed? You can visit 30 Days Return and One Year Warranty policy to learn more details. If a problem should arise and within the time limit of your warranty, we will make an exchange with you to replace your jewelry. In the rare event that something is wrong with your jewelry, please immediately contact our customer service so we can help solve your problem. We have a rigorous quality control process to ensure the quality of all of our jewelry. Please Note jewelry made of copper may turns your finger green, while those rings are made of 925 sterling silver, and the quality has been verified by International Institution SGS.įor the plated jewelry, I worry the color will fade off. Of course NO, our s925 sterling silver jewelry won't turn your skin green. You can visit ' The Stone We Use' page to know more.
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Unlike natural gemstones that are mined from the earth using large machinery, explosives, and unsafe working conditions, our stone was developed to be more durable with better optical characteristics than of a diamond while maintaining an ethical standard to protect our environment. Most of our rings are made of 925 sterling silver and the stones are synthetic white sapphires.
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